Safe & Secure Website Server Hosting
Website Server Hosting Agreement
Web Hosting: Web Hosting plans place your site within one or more servers, and your website is given a unique address (DNS) Managed Hosting plans: you get all of the benefits of having your own VPS or Dedicated Server, but we will manage the server for you including setting up your control panel, patching cycles and back-ups Hosting Backup: Hosting backup and plans save all your website files to the cloud once per day. Storage limits may apply based upon the backup plan that you have purchased.
The Server shall be installed and operated by us. You will have no right of physical access to the Server or the Space. We shall have no liability for any loss or damage to any data stored on the Server. You acknowledge that we cannot guarantee that the Server will be free from defects. Nor can we guarantee that it will operate uninterrupted or without failure. We shall use our reasonable endeavours to make the services available to you at all times, but we shall not, in any event, be liable for interruptions of service or down-time of the Server and we shall be under no liability for non-receipt or misrouting of email or for any other failure of email.
Should we become aware of a Server fault, we will at our option repair the Server or provide an equivalent Server as a replacement as soon as practicably possible.
You will not load any material on to the Server that infringes third party intellectual property rights and shall fully indemnify us against any liability we may incur if you breach such conditions.
Termination of Hosting Services:
The Server is the space that you lease, where your website files are kept and your domain name points to.
You acknowledge and agree that upon expiration or termination of your Hosting Services, you must discontinue use of the Hosting Services and relinquish use of the IP addresses and server names assigned to you in connection with Hosting Services, including pointing the domain name system ("DNS") for your domain name(s) away from our servers.
Prior to termination of the Hosting Services
Prior to termination of the Hosting Services you are responsible for moving your website or server content off our servers. We will not transfer or FTP your website or server content to another provider.
If you fail to move your website or server content off our servers prior to cancellation, we will delete all such content and we will not be able to provide a copy of such content. Our servers are not an archive and we shall have no liability to you or any other person for loss, damage or destruction of any of your content.
Hosting Migrations are provided as a courtesy service at our discretion, and we do not make any guarantee regarding the availability, possibility, or time required to complete a Hosting Migration, either to or from our servers.
Each hosting company is configured differently, and some hosting platforms save data in an incompatible or proprietary format, which may make us unable to assist you in the transfer of data to or from a host.
You are solely responsible for reviewing the functionality and accuracy of migrated content in its new location following a Hosting Migration. If you are satisfied with the data migration, you will need to update the DNS record for the domain name in order to publish the website in its new location.
We will not perform website backups or archives in connection with a Hosting Migration, and we recommend that you back up your third-party hosted website before migration to ensure that no data is lost. You agree not to make any changes or revisions to your website during the migration process.
You agree that we are not liable for any delay in website resolution or loss of data related to your Hosting Migration.
Hosting Migrations are not available for websites with over 10GB of data or more than 100,000 files.